According to Peruvian regulations, foreign tourists may be exempt from the local tax IGV (VAT). As a formal and registered travel agency, we are required to submit to the local authorities a copy of the document you used to enter the country, as well as your date of entry. For this reason, a few days before your arrival, we will contact you to request a photo of that document and ask you to let us know the date you entered Peru. If we do not receive this information, we will be required to add the 18% corresponding to the IGV tax.
Thank you for your cooperation!
Important considerations:
- In the event that the passenger decides to abandon the walk during the journey, they will be responsible for any extra expenses that may be incurred, such as food or transportation.
- There will be no refund in case of delayed flights, train delays, bad weather or other external factors.
Cancellation Policies:
- More than 7 days, 90% is refunded.
- Between 4 and 7 days of notification, 70% is refunded.
- Within 3 days or less in advance, there will be no refund.
Date changes:
- Rates applied for change of date in private tours:
- There will be no extra charge if you are notified more than 5 days in advance.
- If notified between 3 and 5 days in advance, an additional charge of 20% will apply.
- If you are notified 2 days or less in advance, it will not be possible to make the change and it will not be subject to a refund.
Force Majeure Policy
- Guru Explorers values your time and makes every effort to follow the itinerary. However, it may be affected by force majeure events such as weather conditions, rain, natural disasters, protests, roadblocks, or other circumstances beyond our control. In such cases, no refunds or compensation will be provided, as these are unforeseeable and unavoidable situations. Nonetheless, we will do everything possible to offer efficient alternatives and solutions for your enjoyment. Any additional costs resulting from changes or alternative activities will be the responsibility of the client and not Guru Explorers.